Privacy Policy
The restaurant Le Divino (SIRET: 99935890600017), located at 5 place Jean Jaurès, 34300 Agde, France, is committed to protecting the privacy of users of its website www.ledivino-agde.fr.
This privacy policy is intended to inform you about how we collect, use and protect your personal data, in accordance with the General Data Protection Regulation (GDPR — EU Regulation 2016/679) and the French Data Protection Act (Loi Informatique et Libertés).
1. Data Controller
- Identity: Le Divino
- Address: 5 place Jean Jaurès, 34300 Agde, France
- Email: contact@ledivino-agde.fr
- Phone: 04 48 17 78 75
2. Personal Data Collected
We collect the following data in connection with the use of our website:
Reservation form
Last name, first name, email address, phone number, preferred date and time, number of guests, special requests (allergies, occasions).
Contact form
Name, email address, subject and message content.
Website browsing
Browsing data collected via Google Analytics 4 (anonymised IP address, pages viewed, visit duration, device type, browser). This data is only collected with your prior consent.
3. Purposes of Processing
Your data is processed for the following purposes:
- Management of table reservations
- Responding to contact requests
- Improving user experience and statistical analysis of the website (Google Analytics 4)
- Compliance with legal and regulatory obligations
4. Legal Basis for Processing (Article 6 GDPR)
- Consent (Article 6(1)(a)): for analytical cookies and trackers.
- Performance of a contract (Article 6(1)(b)): for processing reservations.
- Legitimate interest (Article 6(1)(f)): for responding to contact requests and improving our services.
5. Data Retention Periods
| Data type | Retention period |
|---|---|
| Reservation data | 12 months after the reservation date |
| Contact data | 12 months after the last exchange |
| Browsing data (analytics) | 14 months (GA4 configuration) |
| Consent cookies | 13 months (CNIL recommendation) |
6. Data Recipients
Your personal data may be shared with the following recipients:
- Vercel Inc. (website hosting) — United States, covered by Standard Contractual Clauses (SCCs)
- Supabase Inc. (database) — United States, covered by SCCs
- Google LLC (Google Analytics 4) — United States, covered by the Data Privacy Framework
No data is sold or transferred to third parties for commercial purposes.
7. Your Rights (Articles 15 to 22 of the GDPR)
In accordance with the GDPR, you have the following rights regarding your personal data:
- Right of access (Art. 15): obtain confirmation that data concerning you is being processed and receive a copy.
- Right to rectification (Art. 16): have inaccurate or incomplete data corrected.
- Right to erasure (Art. 17): request the deletion of your data under the conditions provided by law.
- Right to restriction of processing (Art. 18): request the restriction of processing of your data.
- Right to data portability (Art. 20): receive your data in a structured, machine-readable format.
- Right to object (Art. 21): object to the processing of your data on legitimate grounds.
- Right to withdraw consent (Art. 7): withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
To exercise these rights, contact us at: contact@ledivino-agde.fr
We undertake to respond within 30 days. In the event of a dispute, you may lodge a complaint with the CNIL (French National Commission on Informatics and Liberty) — cnil.fr.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction:
- HTTPS encryption (TLS) for all communications
- Secure hosting with Vercel (SOC 2 certified)
- Restricted data access (administrator authentication)
- Regular database backups
9. Cookies
For more information about cookies used on this website, please refer to our Cookie Management Policy.
10. Updates to This Policy
This privacy policy may be amended at any time. The date of the last update is indicated below. We encourage you to review it regularly.
Last updated: 25 March 2026